Driving Efficiency, Delivering Excellence

Empowering businesses with innovative BPO solutions that enhance operational efficiency, elevate customer experience, and drive growth.

About Us

Why Choose Us?

  • Deep industry knowledge with a focus on customer experience
  • AI-driven automation and advanced technology integration
  • Scalable and flexible solutions tailored to business needs A highly skilled, multilingual workforce
  • Optiserve is a leading Business Process Outsourcing (BPO) company based in Egypt, specializing in serving the GCC market.
  • Our expertise lies in optimizing operations, improving customer interactions, and delivering cost-effective solutions that drive business success.

Happy Clients

Projects

Hours Of Support

Hard Workers

Services

Featured Srvices

Customer Experience Solutions

Multilingual inbound & outbound support via phone, email, chat, and social media.

Digital & Technical Support

Remote technical assistance for software and hardware issues.

Back-Office & Operational Support

Accurate and secure data management. Invoicing, payroll, and bookkeeping.

Services

CHECK OUR SERVICES

Customer Support

Multi-channel support via phone, email, chat, and social media

Technical Support

IT helpdesk and software troubleshooting

Back-Office Operations

Data entry, document processing, and admin tasks

Sales & Lead Generation

Outbound sales, telemarketing, and lead qualification

Finance & Accounting

Payroll processing, bookkeeping, and financial management

Multilingual & Localized Support

Native-speaking agents for GCC markets. Region-specific customer engagement strategies.

Team

CHECK OUR TEAM

Michael Tadrous

Chief Executive Officer

Sarah Jhonson

CFO

William Anderson

Chief of Staff

Contact

Let’s Connect

Address

Cairo, Egypt

Call Us

+20 1055002080

Email Us

info@optisrv.com

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